Patient Reviews

Dr. Marshall Michaelian is a terrific endodontist. I have seen him twice and he did a phenomenal job in helping me with my endodontics and other dental issues. On both occasions he examined me, answered all my questions thoroughly, and helped me resolve the issues. He is extremely knowledgeable and skilled, and is one of the best - if not the best - dental professional that has treated me. I give him my highest recommendation.

- Dan Rapaport

Maybe the easiest and least painful root canal ever. Dr Kim rocks and even makes the Novocaine injections less painful (the shake trick other general dentists have done). I’ll be coming here always as long as I’m in the bay area 😊

- Chad Marshall

I do like the services and the employees are so patience with me. Also I am comfortable for their dental chair nothing feels like when I am in the different dental clinic.

- Eunice Caspe

If you’re considering Bay Area Endodontics, my advice is simple: don’t evaluate them solely on the quality of the dental work. Pay close attention to how they treat patients after the procedure is over. My experience with their billing department has been one of the worst customer service experiences I’ve had with any medical provider. I received threats that a disputed $28.50 balance would be sent to collections, despite the fact that I had already made multiple attempts to resolve the issue. The email they sent claimed it was a “third notice,” even though I never received the first two. The payment link they provided didn’t even work. When I tried contacting the office to resolve the matter, I was left dealing with a billing process that seemed far more interested in escalating than helping. This has never been about the amount of money. I have no issue paying legitimate charges. It’s about an office that appears willing to threaten collections over a disputed balance before ensuring their own billing system works and before making a genuine effort to resolve a patient’s concerns. Healthcare providers should understand that the patient experience doesn’t end when you leave the chair. Trust is built not only by clinical care but also by professionalism, transparency, and respect. Unfortunately, that was not my experience here. I hope the doctors take a hard look at how their billing operation is representing their practice, because it significantly undermined what otherwise could have been a positive experience.

- T C

Probably the best dental experience I’ve ever had!!! I had to go here for a root canal that my regular dentist could not do and Dr. Mach and her team were amazing!!! From the moment I called to schedule my appointment the staff was kind, caring and helpful. I am so grateful to Dio the front office admin, Liz the dental assistant, and Dr Mach for making me feel comfortable and safe all while being in severe pain. I wish this could be my regular dentist office!

- Lindsey Vulcan